Frequently Asked Questions
Will this work for my hair type?
Yes. BeyondAir 5 In 1 Hair Styler is designed to suit fine thick straight wavy and frizz-prone hair.
Adjustable heat airflow and interchangeable attachments let you tailor styling so your hair looks smooth polished and controlled without fighting its natural texture.
Is it easy to use or does it take practice?
BeyondAir is designed for simplicity not skill. Drying smoothing and styling happen in one routine so there is no learning curve or complicated technique.
Most customers feel confident using it from the first time without tutorials or trial and error.
Where are you located?
Our head office is located in Melbourne, Victoria
How much does shipping cost?
Shipping is free on all orders to Australia.
Will it damage my hair if I use it often?
BeyondAir uses controlled heat and airflow to reduce repeated styling passes.
By drying and styling in one step it limits overall heat exposure compared to using multiple tools helping hair feel softer smoother and more manageable with regular everyday use.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at contact@groomandbeyond.com.auΒ