Frequently Asked Questions
Can it be used on fingernails and toenails?
The GlowNail is designed to treat both fingernails and toenails safely and effectively.
Its compact shape allows for precise placement on any nail, helping to support a healthy, clearer appearance across all nails with just a few minutes of use each day.
How long does it take to see results?
Results vary depending on the severity of the nail concern and how consistently the device is used.
Most users begin to notice visible improvement in nail clarity and appearance within 4β8 weeks of regular use.
Consistency is key, use the GlowNail twice daily for the best long-term results.
Where are you located?
Our head office is located in Melbourne, Victoria
How much does shipping cost?
Shipping is free on all orders to Australia.
Is it safe to use every day?
The GlowNail Laser Fungus Remover is designed for safe daily use. It uses light-based technology that is non-invasive chemical-free and gentle on nails and skin.
Thereβs no heat pain or irritation making it suitable for long-term comfortable use as part of your self-care routine.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at contact@groomandbeyond.com.auΒ