Groom With Care Go Beyond
Elevate your self-care with gentle, effective grooming tools designed for those who value wellness and renewal every day.
Frequently Asked Questions
How do Groom & Beyond products work?
Groom & Beyond products are designed to simplify personal care. Each tool combines modern technology with ergonomic design, making grooming easy, effective and safe for everyday use. Whether it’s maintaining smooth skin, preventing dryness, or keeping up with your self care routine, our products are built to deliver results you can see and feel without the need for complicated steps.
What makes Groom & Beyond different from other grooming brands?
At Groom & Beyond we specialize in addressing everyday frustrations, like dry skin or time consuming grooming, with tools that provide quick, lasting solutions.
Where are you located?
Our head office is located in Melbourne, Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at contact@groomandbeyond.com.au
Our operating times are Monday to Friday, 8AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Groom & Beyond is dedicated to helping health conscious women embrace their personal grooming journey. We create accessible, effective solutions that simplify self-care, enhance wellbeing and support a healthier more balanced lifestyle through thoughtful grooming innovations.
Fast, Free & Secure Shipping Australia Wide
Self-care made simple. At Groom & Beyond we offer fast, free shipping Australia wide so your grooming essentials arrive quickly, packed with care and ready to help you enjoy your routine without delay.